We may collect the following types of personal information from you:
We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website or social media presence(s); and when we provide our services to you.
We use your information to provide our service(s) to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.
We do not provide your information to third parties, except that we may provide your information to our business partners who assist us in the provision of our services to you.
We will not under any circumstances sell or rent your information to a third party.
We take reasonable steps to protect your personal information. However we are not liable for any unauthorised access to this information.
You can access, update or request the removal of your personal information by contacting us.
We utilise Google Analytics Advertising features to identify trends of people visiting our website. This information is an aggregate overview and does not allow us to correlate your personal viewing habits on our or other websites. This process is done utilising the Google Analytics cookie and / or DoubleClick cookie. If you wish to opt-out of Google Analytics’ please visit their currently available opt-outs here.
Meli Studio group may hold personal information about you, usually if you are client of the one or more of the entities in the group or you give to us information through this site or through someone advising you.
Personal information means information held about you from which your identity is either apparent or can be reasonably determined.
If you think records about you might be wrong or out of date – particularly your name, address, phone or email address or banking details – it’s important that you contact us and they will be corrected free of charge.
Broadly, we use personal information to provide you with services but also for related purposes, for example to:
If you do not provide us with the information which we ask for, we (or others) may not be able to provide you with some or all of the services available from us.
Most information is collected when you become client. But there may be other ways we collect personal information such as through contact with you and from this website and your other advisers and affiliates. We will collect personal information from you only by lawful and fair means and not in an unreasonably intrusive way.
Personal information collected can include the following:
We will not disclose personal information we hold about you unless:
We can also disclose it:
We are committed to ensuring that your personal information is kept secure. We have a number of physical access and technology policies and procedures in place designed to provide a robust security environment. No personal data is stored on our web site.
We will not adopt as our own identifiers that you may provide to us such as TFNs.
We will communicate with you by email from time to time. Email can be insecure.
We may store personal information in the cloud. This involves some risks, and we are not responsible for those providers or data use or loss by them.
Our internet server may log certain information which is provided by your browser:
We may monitor or record telephone calls for training, record or security purposes. If we do so, we will tell you at the time.
In most circumstances, you have the right to access any personal information we collect and hold about you. In certain circumstances, the law permits us to refuse your request to provide you with access to your personal information, such as when:
Please contact our Privacy Officer at the address below if you wish to access or update your personal information, or if you have a complaint about how we have handled your details.
You can obtain further general information about your privacy rights and privacy law from the Office of the Australian Information Commissioner by:
The Australian Information Commissioner
GPO Box 5218
Sydney NSW 1042
Attention: The Privacy Officer
Suite 5B, 1 Bradly Ave
Kirribilli NSW 2061
PH: 02 8920 3500